“It’s One of the Best Customer Service Experiences We’ve Ever Had As a Company”
Nigel Buller, VP Operations Securiguard

The Results Speak For Themselves

 

Dispatch Time – from 3 1/2 minutes to 3 1/2 seconds with Nero Global
Accidents – from a 10 days accident free record to 199 days accident free with Nero Global
Idle Time – from 42 hours per week to 5 hours per week with Nero Global

See the Full Securiguard Success Story by Clicking Here


After 2 years of testing GPS vehicle tracking systems from around the world, Securiguard went with the only solutions that truly met their needs. They needed to have the same kind of control as an air traffic control center, improve dispatch to their drivers, and to stop both idling and speeding as it happened. In addition, they needed a GPS partner who would be with them all the way, year after year. Nero Global Tracking was the ONLY provider that offered that degree of product delivery and end to end customer support.

“We have been so impressed right from day one, with the customer service that we received from them. It has really exceeded our expectations on what that might have been. Whether it’s trouble shooting issues or implementation plans, Nero is right there for us, they stay in touch. The most critical thing is that they are there for the roll out and implimentation. They are there right with you to talk to the employees and explain it and sell it. It’s One of the Best Customer Service Experiences We’ve Ever Had As a Company

 

About Securiguard

Securiguard Security Services has been in the forefront of the asset protection arena for over 37 years by being a leading edge and innovative security solution provider. They are one of British Columbia’s largest and most trusted private security organizations.

About Nero Global Tracking

Nero Global Tracking (http://neroglobal.com) is a customer service driven GPS vehicle tracking company from Vancouver, BC, Canada. We love making customers happy, and we love empowering & inspiring entrepreneurs to succeed.

Written by:

Shaun Frankson
VP of Business Development & Student of Knowledge
Nero Global Tracking

Proudly Serving The Business Community of British Columbia

CLICK HERE FOR OUR ROI CALCULATOR

 

The Daily Huddle with Brian Scudamore and the 1-800-Got-Junk team.

1-800-GOT-JUNK Huddle Rules: Good News, Numbers, In The News, Missing Systems, Cheer
1-800-GOT-JUNK Huddle Rules: Good News, Numbers, In The News, Missing Systems, Cheer
1-800-GOT-JUNK can you imagin wall

1-800-GOT-JUNK can you imagin wall


Notes From The Event

Shaun Frankson and David Katz from Nero Global Tracking were in attendance for the 1-800-GOT-CULTURE EO Vancouver event at the “Juntion” (1-800-GOT-JUNK’S Vancouver office.)

Some key notes from Brian Scudamore speech at the event included:

The power of the “can you imagine wall” was incredible. Many ‘dream ideas’ became a reality once they put them in writing, put it up on the wall for all to see, and figured out how to make them happen. Some success stories include getting featured on Oprah (they have done this a couple times now) and getting their name put on the side of a Starbucks Cup (they were put on 10 million cups for free, just by providing a great quote).

The painted picture vision of what 1-800-GOT-JUNK was working towards and believed they could achieve became a huge tool for recruiting. All new recruits must buy into the vision with enthusiasm, or else they just aren’t the right person for this kind of company.

Painted Picture for 1-800-GOT-JUNK

Painted Picture for 1-800-GOT-JUNK

It took some time to develop the strong corporate culture you read about today. In fact at one point Brian had to completely restaff and hire only on culture fits.”I will never compromise on the quality of people.” A gut feeling on the wrong person is almost always correct. He learned the hard way that he needed to be “slow to hire, quick to fire”.

Brian discussed the amazing reward that came from working together as a team to help each other achieve their own personal bucket list. Each employee was tasked to write out 101 life goals in 20 minutes. They were challenged to share the list with everyone in the office, and hold each other accountable for achieving those goals.

1 800 GOT JUNK "It's all about people" Moto

1 800 GOT JUNK "It's all about people" Moto

 

Brian believes strongly that “It’s all about the people” and he really backs that up with his actions.

“You build a great company by building great people”

Great corporate values help you stay together and stay tight.

The 1-800-GOT-JUNK core values are an acronym of PIPE
Passion
Integrity
P
rofessionalism
Empathy

“The Ultimate Leadership is Vision”

All quotes above were from the mouth of 1-800-GOT-JUNK founder Brian Scudamore.

I strongly recommend a tour of 1-800-GOT-JUNK in Vancouver. The office is nothing but motivating and inspiring.

This article was written by:

Shaun Frankson
VP of Business Development & Student of Knowledge

Nero Global Tracking (For more business advice & articles like this, check out our blog)

Proudly part of the business community of  Vancouver British Columbia, Canada

Student Entrepreneur On A Roll

On November 1, 2011, in Uncategorized, by Admin

Mike Wahl

Nero’s founder David Katz is a proud member of EO Vancouver, which is a dynamic global network of entrepreneur’s. So when we at Nero stumbled upon Mike Wahl, a student entrepreneur out of New Foundland we could’nt help but to want to write about his success. He is a graduate from the University of New Foundland and the co owner of Definition’s Wellness Safety Services. He has signed international clients in the oil and gas entities, such as the Gulf of Mexico region, Transocean, Husky energy and Canship. Check out what the Globe and Mail had to say,

http://www.theglobeandmail.com/report-on-business/small-business/starting-out/why-this-student-entrepreneur-ditched-the-marketing-plan/article2193190/

By Nero Social Media Specialist Grace Plante

NeroGlobal.com

GPS Vehicle Tracking Systems with Amazing Customer Service by Nero Global Tracking

 


Watch live video from Startup School on Justin.tv

Here is an interesting interview with Marc Zuckerberge (His portion is 44 minutes into the video). The basic theme of the questioning focuses on “What would you have done differently if you had a time machine and had to do it all again.”

Some of my favorite parts that came out of this are:

1. You have a million different things to do, but as long as the get the most important 2 or 3 done each day you’ll do fine.

2. Move fast enough that you make some mistakes, and slow enough that you don’t make some mistakes.

3. He corrected a couple of things that happened much differently than the Social Network movie showed.

A worth while 40 minutes from one of the most successful accidental billionaires.

Enjoy!

Shaun Frankson
http://neroglobal.com
GPS Vehicle Tracking Systems with AMAZING Customer Service

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Here is the Nero Global Tracking Webinar on Scheduled Reports.

 

Brand strategist Sasha Strauss, gave an awesome keynote at EO’s Alchemy 2011 in Los Angeles.

Had to be there to capture the whole thing but here are my bullet points from my main take aways

  • Write your own brand story
  • Nobody knows whats best for you. No one
  • Measure yourself only by what matters to you
  • You are only what you perceive yourself to be
  • Be prepared. think of it all. Never leave anything to chance

From the note pad of David Katz
Transcribed by Nero’s social media specialist Grace Plante

http://neroglobal.com

GPS Vechicle Tracking Systems From Vancouver BC Canada

 

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Track your bosses porche

GPS fleet trackers can track the speed of your Porche

A GPS fleet tracker can be the perfect way to know when your mobile boss is stopping by the office.

Our company has a GPS fleet locating system and tracking device on every car, truck, and van, including the boss’s Porsche. This is perfect for getting around our dress code on a hot summer day. I set up a real time zone alert to send me a text message each time my boss enters or exits the office parking lot.

On hot days, this instant text message provides just enough time for me to comfortably start the day in summer friendly shorts and a t-shirt. At a moments notice I quickly put on my full black suit and look slick as can be as my boss enters the building.

Most days it only takes an hour or so, before I receive a second text message alerting me that the boss is back on the road and it’s once again safe for the suit to come off.

Cheers,

Shaun Frankson
http://neroglobal.com